Frequently asked questions

Kelavo stays fully usable. You can keep working manually, and every agent's tools remain available without AI credits. To resume AI actions straight away, add a top-up at $2 per 10 runs — otherwise your allowance resets on your next billing cycle.

A run is one AI agent action — for example, drafting a proposal, scoring a lead, or drafting a client reply. Using an agent's manual tools does not consume a run.

Yes. Upgrades apply immediately so you get the higher run allowance right away, and downgrades take effect at the start of your next billing cycle.

Refunds are handled under our Refund & Cancellation Policy, which covers eligibility and how to request one.

Kelavo is available globally from day one. All plans are billed monthly through LemonSqueezy, which supports major cards and currencies worldwide.

Those platforms automate fixed workflows — you build a rule, and it runs the same way every time. Kelavo uses autonomous AI agents that read your project context, then draft, score, and adapt to each situation. Every action still waits for your approval.

No agent sends, signs, or schedules anything without you reviewing and approving it first. The agent does the research and drafting; the final call is always yours.

Yes. Manual tools remain fully functional even at zero credits, so your projects and client records stay accessible whether or not you have runs left.

Haiku is fast and cost-efficient for everyday tasks and powers the Starter plan. Sonnet handles more complex writing and reasoning for higher-volume work and powers the Agency plan.

Six agents cover the freelance lifecycle: Lead Scout scores leads you paste in, Proposal Agent drafts proposals and contracts, Project Manager tracks milestones, Finance Agent generates invoices to download and send yourself, Client Comms drafts replies, and Content & Brand Agent turns finished projects into case studies.

No. Your data is used only to power your own Kelavo experience — it is never used to train shared or third-party models.

Client details you enter are stored to power your agents and are never sold or shared for advertising. Our Privacy Policy covers collection, use, and retention in full.

No. Finance Agent generates an invoice document for you to download and send to your client through your own means — Kelavo never collects, processes, or facilitates any payment.

No. Lead Scout only analyzes the lead details you paste in yourself — a bio, a job post, a message, or call notes. There's no scraping, no browser extension, and no automatic data collection from any third-party platform.